18-Month Warranty for Quality-Related Issues
● Requests Within Country of Purchase
We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including any return shipping costs. Please note: Any provided shipping labels must be used within 20 days of purchase.
● Requests from Outside Country of Purchase
We will take care of all quality-related issues with a FULL REFUND or REPLACEMENT. International shipping costs must be covered by the customer. If the item cannot be returned, then we will offer a REFUND that is reasonable for both sides.
● For Purchases Made Through Other Retailers
Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.
Unauthorized reselling of X-SENSE products is strictly prohibited.
Last modified: 18/09/2018