X-Sense Smoke Detectors

FAQs for Smoke Detectors

• What are the differences among the XS01-WT, XS03-WX, and XS03-iWX?

  XS01-WT: A smart Wi-Fi smoke detector that can be connected to Wi-Fi via the TuyaSmart/Smart Life app. It sends alerts to your phone and lets you know what's going on in and around your home, even when you're away.

  XS03-WX: A smart Wi-Fi smoke detector that can be connected to Wi-Fi via the X-Sense Home Security app. Find out what’s going on in and around your home from the app notifications while you’re away.

  XS03-iWX: A wireless interconnected smoke detector that can be connected with other devices of the same type (XS03-iWX) using the X-Sense SBS10 base station. If one detector is triggered, all XS03-iWX detectors and the SBS10 base station will alarm, and you will receive instant notifications from the X-Sense Home Security app.

  If you would like to learn more about these items and similar ones, CLICK HERE.

• What are the differences between the XS01, XS01-WR, and XS01-WT?

  XS01: A standalone smoke detector that can quickly and accurately detect smoldering fires. However, it cannot be interconnected or connected to Wi-Fi via the app.

  XS01-WR: A wireless interconnected smoke detector that can be interlinked with up to 24 X-Sense wireless alarms. If one detector is triggered, all detectors will alarm, delivering earlier alerts.

  XS01-WT: A smart Wi-Fi smoke alarm that can be connected to Wi-Fi via the app. It sends alerts to your phone and lets you know what's going on in and around your home, even when you're away.

  RC01: RC01 remote controller only works with XS01-WR (interconnected) smoke detector.

  If you want to learn more comparation about XS01 Series, CLICK HERE.

• How many smoke detectors should I have?

  The detection range of this detector is 20–40 m², so the number of detectors you will need is dependent on the size of your home. We recommend you prioritize the installation of detectors in bedrooms and walkways, and make sure you can hear the detector from all sleeping areas. In a home with several bedrooms, install a detector in every bedroom. If you are only going to install one smoke detector in your home, install the detector as close to all bedrooms as possible, and not in a basement or furnace room.

• Why does my smoke detector keep going off for no reason?

  It could be that the room you installed the smoke detector in is relatively humid, the temperature is too high or too low, or the detector is clogged up with dust. We recommend you install the detector in a recommended location, as indicated by the user manual, and clean the detector every 3 months. If your detector is still having problems, please contact our after-sales customer service via service@x-sense.com for help.

• Why does my smoke detector chirp intermittently?

  If the battery starts to die or if the smoke detector is faulty or has reached its end of life, the smoke detector will chirp to let you know that it needs your attention. For more details, please refer to the user manual.

• How do smoke detectors work?

  Smoke detectors with sensing technologies work by constantly checking the air for traces of gas and smoke particles produced by a fire, and will inform you of fire hazards via the 85 dB alarm and a flashing indicator. They are usually powered by batteries or normal household wiring. There are 2 common types of smoke detectors—ionization detectors and photoelectric detectors.

• Where do I place smoke detectors?

  It is recommended to install a smoke detector on the ceiling. Please follow the installation instructions to install your alarm properly:

  1. Prioritize the installation of an alarm in the bedroom and walkways, and make sure you can hear the alarm from all sleeping areas. In a home with several bedrooms, install an alarm in every bedroom. If you install only one smoke alarm in your home, install the alarm near to all bedrooms where possible, and not in a basement or furnace room.
  2. Install an alarm above the stairway and on every floor of the house.
  3. Smoke, heat, and anything burning will spread horizontally after rising to the ceiling, so install the alarm in the middle of the ceiling where possible. Ensure that the alarm is installed at the minimum distance away from corners.
  4. If an alarm cannot be installed in the middle of a ceiling, install it at a distance of 20 inches (50 cm) away from the corners of the room.
  5. If an alarm is installed onto a wall, a distance of 4-12 inches (10-30 cm) should be kept below the ceiling.
  6. If the length of a room or hall is beyond 30 feet (900 cm), several alarms should be installed in the same room.
  7. When the wall or ceiling is angled, the alarm needs to be installed within 3 feet (90 cm) of the highest wall or ceiling point (measured horizontally) in the room.

  

• How often should I check my smoke detector?

  Test your smoke detector once a week to verify that everything is working properly. At a minimum, clean it once every three months.

• When should I replace my smoke alarms?

  Like most items, smoke alarms wear out over time. Smoke alarms should be replaced at least once every 10 years. Any smoke alarm over 10 years old is unsafe and unreliable. Refer to your manufacturer instructions for specific recommendations.

• How often should I check my smoke detector?

  Test your smoke detector once a week to verify that everything is working properly. At a minimum, clean it once every three months.

• When should I replace my smoke alarms?

  Like most items, smoke alarms wear out over time. Smoke alarms should be replaced at least once every 10 years. Any smoke alarm over 10 years old is unsafe and unreliable. Refer to your manufacturer instructions for specific recommendations.